2. Remove the Memory Door
Before you go any further, turn off the PDA, slide open the battery door on the rear of the unit, and remove the batteries.
While holding the unit face down in your palm, gently push the straight end of a bent paper clip into the tiny hole below the memory door. At the same time, push the memory door upward with the thumb of the hand that's holding the unit. Primitive tools notwithstanding, this operation takes a fine touch. Be careful not to push the paper clip too hard; you're simply releasing an internal latch.
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