3. Remove the Memory Card
Important: Before you perform this step, note that it will remove any add-on applications you've installed in your PalmPilot or Pilot. You'll need to reinstall them after the upgrade.
Depending on the production run of your device, either metal or plastic clips hold the memory card in place. Release each side of the memory card by sliding each clip, one at a time, toward the outside of the case until both sides of the memory card are released. Then gently lift the card upward.
Once the clips are released, remove the memory card by gently rocking it back and forth while pulling it away from the socket it's mounted in.
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