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    Bugs and Fixes

  • Contributing Editor Stuart J. Johnston advises you on how to fix the latest problems affecting your operating system, your browser, your other software, and your hardware.
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Bugs and Fixes: Leaky Windows--Keep the Hackers Out

Stuart J. Johnston

Patch Fixes Sluggish XP Behavior

In December, I told you that some users were experiencing major performance problems after installing Microsoft's Service Pack 1 for Windows XP. Users' PCs went from blindingly fast to molasses slow, and many users had to uninstall SP1 to get their performance back. Now, six months later, the company has admitted that there is a problem and has released a fix. That's the good news. The bad news is that Microsoft hasn't made it easy to get the patch. The company swears that only a handful of you have experienced performance losses, though the e-mail I've received from users indicates otherwise. You must call Microsoft at 800/936-5700 to get the fix.

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