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Reliability and Service: Readers Rate the Manufacturers

Who builds hardware you can count on? How does tech support stack up? We asked 42,000 PC World readers about their PCs, cameras, printers, and more--and boy, did they give us an earful.

Laurianne McLaughlin

  • 0 Yes
  • 0 No

Notebook PCs: EMachines and IBM Tops for Satisfaction (chart)

See "What the Reliability and Service Measures Mean" for definitions.

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