Reliability and Service: Readers Rate the Manufacturers
Who builds hardware you can count on? How does tech support stack up? We asked 42,000 PC World readers about their PCs, cameras, printers, and more--and boy, did they give us an earful.
Laurianne McLaughlin
Digital Cameras: Canon Leads the Pack (chart)
See "What the Reliability and Service Measures Mean" for definitions.
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