PC Support on Call

As a PC World reader, you know a lot about fixing uppity computers. But from time to time, whether you're a hobbyist or a PC professional, you'll encounter a problem that's too big for just one person to handle.

Perhaps you know exactly how to repair the faulty computer, but the system is located hundreds or thousands of miles away, in a college dorm room or at a relative's home. Or it could be that you're too busy to spend the time researching and fixing the problem yourself. Whatever the reason, you need PC assistance, and you need it fast.

That's where the new breed of PC repair services can help. Promising service with a smile (like a 1950s-era gas station attendant), technical support experts bring professional expertise with Windows, applications, and problematic hardware to computer users, either in person or over the Internet.

In This Article

• Support Options
• On-Site Service: Desperate House Calls
• Online Repair: Proceed With Care
• Parting Lessons

Self-Help Tips

• Clean Your Windows
• Networking and Broadband Help
• The Inside Story