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  • Contributing Editor Stuart J. Johnston advises you on how to fix the latest problems affecting your operating system, your browser, your other software, and your hardware.
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Bugs and Fixes: Defend Your PC Against Video Attacks

Stuart J. Johnston

Problems With iTunes Media Player

Many iTunes users are encountering problems when they install version 6 on PCs running Norton Internet Security. Apple's support page indicates that you may need to temporarily disable your antivirus software to install iTunes--but disconnect your PC from the Web first. Meanwhile, some customers are having issues with iTunes 6 and QuickTime 7. One solution, several users say, is to uninstall and then reinstall both programs.

However, these fixes only sometimes repair the glitch. Apple says it is still investigating the problems. Symantec reports no clashes between NIS and iTunes. Send errors to bugs@pcworld.com.

Bugged?

Found a hardware or software bug? Send us an e-mail on it to bugs@pcworld.com.

Stuart J. Johnston is a contributing editor for PC World.

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