Are Extended Warranties Worth It?
With standard warranties dwindling, you need to decide whether to pay for coverage you used to get for free. Our survey of 2000 readers reveals some surprising data about extended plans.
By Alan Stafford
Extended Warranties: Printer Users Happy
Respondents to our survey had the most success when exercising an extended warranty on a printer or multifunction printer; notebook owners weren't quite as pleased with their outcomes but were happiest to have the extended warranty. We list the top five product types for which respondents used an extended warranty.
| Product Type | Extremely satisifed with extended warranty service |
Glad to have purchased an extended warranty |
| Desktop |
32% |
75% |
| Notebook |
29% |
84% |
| Printer or MFP |
37% |
81% |
| Cell phone |
29% |
77% |
| Television |
29% |
78% |
| CHART NOTES: Bold green denotes best score; bold red denotes worst score. Source: Survey of 2031 PC World readers from January 17, 2006 to January 29, 2006. |
Alan Stafford is PC World's senior writer.
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