Are Extended Warranties Worth It?

Extended Warranties: Printer Users Happy

Respondents to our survey had the most success when exercising an extended warranty on a printer or multifunction printer; notebook owners weren't quite as pleased with their outcomes but were happiest to have the extended warranty. We list the top five product types for which respondents used an extended warranty.

Product TypeExtremely satisifed with extended warranty service Glad to have purchased an extended warranty
Desktop 32% 75%
Notebook 29% 84%
Printer or MFP 37% 81%
Cell phone 29% 77%
Television 29% 78%
CHART NOTES: Bold green denotes best score; bold red denotes worst score. Source: Survey of 2031 PC World readers from January 17, 2006 to January 29, 2006.
Alan Stafford is PC World's senior writer.

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