SunRocket Appears to Fold, VoIP Service in Doubt
The 3-year-old company doesn't answer its phones, and news reports say the company is shifting its mainly residential customers to other carriers.
The company's service line says it isn't accepting service or sales calls, but its Web site still accepts service signups.
But the customer base wasn't growing fast enough, and there were earlier signs of trouble. Most recently, SunRocket laid off about 30 employees, roughly a quarter of its staff. At the time company officials said it was trying to cut expenses and was considering the possibility of seeking further outside funding.
The company was running on US$80 million in venture funding, the most recent round last fall for $33 million.
SunRocket was more focused on niche markets, and in January had put forth at penny-per-minute plan for calls to many Asian countries, targeted at immigrant communities, such as those in Washington, D.C., and Baltimore. The service to other Asian countries ranged up to 13 cents per minute.
That plan followed on a calling plan for India announced just three months before.