No Plans For RIM Network Operations Center in Asia
There are approximately 9 million BlackBerry users around the world. While RIM doesn't break user numbers down by specific region, the company estimates that 25 percent to 30 percent of users are located in countries outside North America. "And it's growing very fast," Lo said.
RIM currently has two network operation centers, both in Canada, where the company's headquarters is. Every company that uses a BlackBerry Enterprise Server (BES) links via the Internet to one of these two centers, which route e-mail to and from the company's servers.
In April, RIM suffered an outage in the U.S. and Canada that prevented users from receiving messages. The disruption started when one of the company's network operation centers apparently went down. BlackBerry users outside the U.S. were not affected by the outage.
The BlackBerry service is widely available in Asia, including in China and India. There are only a handful of Asian countries, such as North Korea, Laos, Bangladesh, Cambodia and Vietnam, where the service is not yet available.