Technology's Most (and Least) Reliable Brands

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Winners and Losers

Apple, Canon, and Lenovo did best overall in our study. Apple earned 14 better-than-average scores across four product categories. Canon took 16 high marks in just two categories, while Lenovo took 5 in laptops. In the losers' bracket, HP received 15 worse-than-average scores over four device categories, while Lexmark managed 6 subpar grades in just the printer category.

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