The ability of Skype to make cheap and free calls over the Internet is a gift that keeps on giving, shaving thousands of dollars off my AT&T phone bills over the past five years. As a journalist covering international issues, I make phone calls to various countries almost every day to connect with sources for stories. Skype provides prices (and in some cases, voice quality) that conventional phones cannot. Though the service suffers from some stability and lag-time issues, the cost savings it offers makes it critical, especially in my line of work.
--Agam Shah, Digital Gear columnist
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