Microsoft Says It's Listening
Microsoft has not rejected the possibility of extending XP's availability beyond June 30, saying it will listen to customer and partner feedback. "That's what informed our decision to extend the availability of XP initially and what will continue to guide us," a Microsoft spokesperson told Computerworld Australia when asked the company's reaction to InfoWorld's "Save XP" petition effort asking that XP be kept on sale indefinitely. That petition has gathered more than 79,000 signatures. (Microsoft has not responded to InfoWorld's request for a reaction to that petition.)
"It wouldn't surprise me if Microsoft backed away from its June 30 cut-off date for XP if a sizable number of XP customers continue to complain," said Ovum analyst Dwight Davis, "especially if the company sees evidence of customers abandoning Windows altogether rather than moving to Vista. Microsoft in the past has sometimes drawn lines in the sand [such as with some onerous licensing model changes a few years ago], but then relented to customer pressure and softened its positioning," he noted.
"Microsoft has a good handle on what the customer attitudes are, and if in June it's clear that they're not ready to move to Vista, I wouldn't be surprised if it keeps XP available longer," said Al Gillen, a research vice president at IDC. He noted that Microsoft was flexible in its end-of-life deadlines for Windows NT Workstation, 2000, and XP. "I don't think an online petition is the right method" to get XP's life extended, Gillen added. Instead, he advised customers to lobby Microsoft through its own channels, such as through the feedback section of the company's site and via mechanisms such as forums available to enterprise site licensees and developers.
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"Keep Windows XP Until 2009, Analysts Tell Microsoft" Comments