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Broadband Blues

Installation headaches and service disruptions have some users feeling down. We look at where broadband is today and how to beat the bad vibes.

Arm Yourself Against Broadband Bandits

If you use a broadband technology, such as a DSL or a cable modem, you need to protect yourself from hackers. Unlike dial-up users, broadband consumers maintain a persistent connection to the Internet. But because this type of connection is always linked to the Net, it allows hackers--and novices using readily available hacking tools--to break into your system. Without your knowledge, unscrupulous users can access, delete, and rename files, or even format any of your drives. (To determine whether your PC is vulnerable to attack, log on to ShieldsUp, a free security site.)

Safer Surfing

Some broadband ISPs are now taking steps to protect their customers. Road Runner, for example, proactively checks its customers' PCs for weak points that hackers commonly exploit. Still, a personal firewall provides better defense. Symantec's $60 Norton Internet Security 2000 is the latest and most full-featured example of this new class of product that we've seen (800/441-7234).

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