The 10 Most Overrated Products

Hype springs eternal. Lots of technologies, products, and services don't merit the praise heaped on them. Here are 10 tech items that don't live up to their billing--and 10 that deserve respect that they don't receive.

Darren Gladstone, PC World

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Overrated: Google Apps; Underrated: OpenOffice 3.0 7 of 10

Google's productivity Web apps are great for teams working online that want to share calendars and documents. But Google Apps is online only and ultimately is just a couple of applications. What we need is a full-fledged productivity suite that's completely compatible with Microsoft Office files, can work across multiple OSs, and is free. Oh, wait--that suite already exists.

If you haven't taken the time to check out OpenOffice in the past, you owe it to yourself to do so now. You'll find the latest beta, OO 3.0, at OpenOffice.org.