A Quick Fix for Slow Internet Access

This morning a neighbor asked me if my Internet access was really, really slow the last couple days. (We subscribe to the same ISP.) I said no, it's been just fine. Then I offered him the same suggestion I offer most folks who complain about connectivity problems: power-cycle your modem and router.

In other words, disconnect the power cords from both, wait about 10 seconds, and then plug them back in. In a minute or two, your network will be up and running again, and your Internet access might be its good old speedy self. I say "might be" because there are loads of other possible culprits for pokey Internet connections.

For example, you might have a spyware problem. Windows' Internet settings might be FUBAR (or at least less than optimal). If you're connecting via a wireless router, there could be range issues (see How to Troubleshoot Your Home Network for help with that one).

In most cases, however, it's probably just a router and/or modem in need of rebooting. For the record, my neighbor told me the power-cycling trick worked like a charm. Hmm, maybe I should send him a bill? Nah, I'll just give him a link to Hassle-Free PC. Feel free to do likewise for friends and relatives who need answers to common PC problems!

Shop ▾
arrow up Amazon Shop buttons are programmatically attached to all reviews, regardless of products' final review scores. Our parent company, IDG, receives advertisement revenue for shopping activity generated by the links. Because the buttons are attached programmatically, they should not be interpreted as editorial endorsements.

Subscribe to the Best of PCWorld Newsletter