Undercover, In the Stores
Fix it or buy it? We visited PC superstores with Dateline NBC and found that you can pay less for a new PC than for some repairs.
One store transplanted parts from our old PC onto a new motherboard in a new case. Our reporter made sure he got his original parts back.
Best Buy is equipping stores for on-the-spot diagnostics, by setting up monitors right at service and repair counters.
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