How It Works: Satellite Internet Access

How It Works: Satellite Internet AccessDSL and cable modems aren't the only way to get broadband. Satellite Internet access sends the Web to anywhere you are.Paul Heltzel, special to PCWorld.com

Satellite Internet Access: a high-speed Internet service that uses a satellite dish to provide downloads at up to 400 kilobits per second.

Feeling left out of the broadband buzz because you can't get cable or digital subscriber line Internet access? Satellite Internet access may be the solution. If you can get a clear view of the southern sky, you can use satellite access to get streaming media, download big files, or just surf the Web faster. While it's not as cheap or simple to install as cable modems or DSL, for some it's the best (and only) answer.

Here's what you should know:

  • You can download files at up to 400 kbps, but uploading currently requires an analog modem, which limits performance.
  • By the end of this year, two-way satellite service should be available, obviating the need for an analog modem and allowing for faster uploads of up to 200 kbps.
  • Only one company provides service now, although more will offer access in the near future.
  • Satellite Internet access is a lot like satellite television: A "bird" orbiting the earth beams data to a dish attached to your house. The dish relays the data at speeds of 400 kbps or more to a special satellite modem connected to your PC.

    Notice we didn't say anything about upload speeds. Currently, satellite services require an analog, ISDN, or wireless modem for uploading files. Each Web page request you make can only travel as fast as your current modem. The system was set up that way to keep costs down.

    When you put all those pieces together, here's how it works: You dial into your ISP with your modem. While surfing a Web site, you click a link to view a different Web page. Software on your PC attaches a piece of code (called tunneling code) to your request. Instead of requesting the file directly from the Web server, the request goes to the satellite service's Network Operations Center (NOC), located on terra firma. The NOC then requests the Web page. The Web server sends the requested Web page back to the NOC.

    The NOC beams the Web page to a satellite, which forwards the data to your dish. The dish passes the Web page to your PC through the satellite modem. The whole process should take less than half a second.

    Potential Drawbacks

    All these steps can result in latency (a noticeable delay between the time you click and the time you receive data). The delay can occur as your request is routed from your PC via modem to the NOC, to a Web server, back to the NOC, and then 22,200 miles to the satellite and back down to your dish. Latency is less of an issue with a steady stream of data, such as a shareware download or streaming music files.

    Your performance may suffer when other users sign on to the service, since the bandwidth provided by the satellite is shared between users, as it is with cable Internet access. The satellite only has a certain amount of bandwidth it can dole out. However, upcoming two-way satellite systems, which will eliminate the need for an analog modem connection for uploads, will have greater bandwidth available--as much as 1.5 megabits per second down, 200 kbps up.

    Get the Web From Outer Space

    Consider the current broadband situation: According to the Yankee Group, at the end of 1999, about 63 percent of all U.S. households couldn't get cable or DSL Internet access. By the year 2004 that figure is projected to drop to about 30 percent. That still leaves a considerable segment of the United States without access to broadband for years to come.

    Meanwhile, the Yankee Group estimates that about 50,000 homes received Net access via satellite in 1999. That figure is expected to jump to 3.9 million by the end of 2004, as new providers and services appear, and as speeds increase and pricing becomes more competitive with cable and DSL access.

    Currently, the only satellite provider is Hughes Network Systems, through its DirecPC or DirecDuo services. The latter includes satellite TV broadcasting.

    What You Need

    To get started, you'll need a Pentium running Windows 95 or later, at least a 28.8-kbps modem, and 32MB of memory. DirecPC also recommends about 20MB of free disk space to install the software. The dish connects to a cable, which runs to your satellite modem, then to the PC from a Universal Serial Bus cable or PCI card.

    You'll pay about $150 for a DirecPC dish and modem. Monthly fees are based on use, starting at $30 for 25 hours per month. The DirecPC Web site can steer you to an online or local retailer, and you should shop around because prices vary widely between vendors.

    If you're a computer-savvy Bob Villa, you can install the dish yourself using a kit that costs $30 to $40, although it won't be easy. Or you can pay to have the dish installed, at a cost of between $150 and $200. Note that if you want DirecTV service, you'll need to pony up an additional $150.

    Once the dish is set, you'll sign up with an ISP and install the DirecPC software. You have a choice of PCI (internal) or USB satellite modems. Unfortunately, notebook PC users are out of luck: There are no PC Card modems for laptops.

    DirecPC is about to have some company in the satellite access market. By the end of 2000, Gilat-To-Home will offer two-way, always-on satellite service. The primary benefits will be increased upload speeds, in the range of 128 kbps to 200 kbps, which should be sufficient for most Web surfers.

    Gilat is partnered with Microsoft and EchoStar Communications, which provides the Dish network satellite TV service and will distribute the service in a single dish that can also receive Dish television programming. MSN will act as the ISP, and RadioShack will also sell the service through its retail stores, but no pricing has yet been announced.

    DirecPC also says it will offer two-way service by the end of the year. In addition, America Online plans a ramped up, broadband version of its service to be delivered by DirecPC. The service, AOL-Plus, is also expected by the end of this year.

    By 2002, we're likely to see speeds of at least 1.5 mbps, and potentially much faster, provided by satellite services including Hughes' Spaceway service and Teledesic, a service scheduled to launch in 2003 that has the high-profile backing of investors including Bill Gates, Boeing, and Saudi Prince Alwaleed bin Talal.

    All of which means you'll be able to get broadband no matter where you are, even if your local cable and phone companies can't get it to you.

    Paul Heltzel is a frequent contributor to PCWorld.com and lives in Chapel Hill, North Carolina.

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