It's hard to step back and assess your core practices, but doing so can lead to fundamental improvements across the board. These three books all let you take that step back, and the first two are also enjoyable reads to boot -- books that don't feel like homework.
"Bricklin on Technology" by Dan Bricklin
Dan Bricklin invented the first successful business app for PCs, VisiCalc, and has been active in tech innovation ever since. His observations on technology are a great way to refine, and perhaps reinvent, your thinking.
Paperback: $29.99 | Get more details
"Wrench in the System" by Harold Hambrose
Software development, whether in-house or vendor-based, often results in unsatisfying products. Harold Hambrose explores why that is the case, and how you can reset your app dev approaches to get the results you intended all along.
Hardcover: $45 | Get more details
"Service Management For Dummies" by Judith Hurwitz et al.
Judith Hurwitz and her colleagues are earnest, down-to-earth consultants who give the straight dope on service management, the art of running your tech ops to actually server your clients well.
Paperback: $29.99, Kindle: $16.49 | Get more details
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