There are times when your Mac or iPhone or iPod touch or iPad or Apple TV just don't work the way you want them to. But if you're a long time Mac user, think back a few years to the late days of OS 9 and the early years of OS X. Remember all the things you had to do to troubleshoot and maintain your gear?
That's changed. And that set me to wondering if perhaps OS X (and now, iOS) has reached the point where a lot of those things are no longer necessary. By way of reality check I speak with Ted Landau, the guru of Apple troubleshooting, to gain his perspective.
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During our talk, several products passed our lips. They include:
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This story, "Troubleshooting Talk" was originally published by Macworld.