Brother HL-4570CDW Laser Printer: Small-Business Workhorse

In most respects the Brother HL-4570CDW color laser printer is a good value. Its $500 price tag (as of December 16, 2010) is budget-friendly for small and medium-size workgroups, as are its reasonable toner costs. Its speed and features are competitive with those of the pricier Dell 3130cn. Where the HL-4570CDW falls a little short is in photo quality; it's best suited for mainstream business graphics as a result. The Oki C330dn costs less but is slower, has even dicier color quality, and charges more for its toner.

The text output of the HL-4570CDW is superb, appearing sharp and deep black, with nary a jaggy or other defect. Color graphics and photos printed on plain paper look slightly dull and exhibit distracting moiré (background patterning). You'll notice those shortcomings less on simpler graphics such as logos and pie charts. Changing to higher-quality settings on glossy laser paper improved the quality somewhat.

The HL-4570CDW augments the usual USB and ethernet connections with Wi-Fi, which is starting to gain momentum among office printers. We set up the unit wirelessly. You can join a network from the printer, but entering a lengthy password one character at a time on the top-mounted, two-line LCD is laborious. This kind of display feels old-fashioned, but the menu and controls are pretty easy to use otherwise.

Driver and network installations were a breeze. Brother even installs the printer on the Mac automatically--a trick we wish they'd teach other vendors. Administrators get Brother's BRAdmin Lite utility to manage multiple networked units, and anyone can access an individual networked HL-4570CDW via its internal Web page. SecurePrint, another network application, lets you password-protect specific documents so that they'll print only when you type in the magic word (tediously) on the printer's control panel.

The HL-4570CDW is sturdy, with a 60,000-page monthly duty cycle and good paper-handling features. A 250-sheet input tray sits at the bottom of the unit, and a 50-sheet multipurpose tray folds down immediately above that. Paper lands in a 150-sheet top output tray, and the back panel folds down so that you can clear paper jams in the area. Automatic duplexing (printing on both sides of the paper) is standard on both the Mac and PC. The toner cartridges are easy to change: Simply release a top latch to open the front panel, slide out the cartridge tray, and then remove or insert them. The cartridge bays are not keyed, however, so you'll have to pay attention to the narrow color-coding bar on the left side to place them correctly. Illustrated instructions just above the tray show how to orient the locking mechanism properly.

Pleasingly, the toner cartridges for the HL-4570CDW are a little cheaper than average. The standard-size cartridges (a set of them ships with the unit) include a $61.07, 2500-page black unit and separate cyan, magenta, and yellow cartridges that last 1500 pages and cost $67.12 apiece. That's 2.4 cents per black page, and 4.5 per color, per page; a page with all four colors would cost 15.9 cents. In the high-yield sizes, the 6000-page black costs $107.74, or a low 1.8 cents per page; each $115.49, 3500-page color costs 3.3 cents per page, or 11.7 cents for each four-color page.

Additional consumables include the 25,000-page drum unit ($180), a 50,000-page waste toner box ($26), and a 50,000-page belt unit ($136). As you replace them, they'll add a fraction of a cent each to the cost per page.

The Brother HL-4570CDW has the speed and features to stand up to the rigors of a small to medium-size office. It's less adept at printing photos, as many midpriced models are. You can get basically the same printer in the HL-4140CDN without wireless for $100 less. Or you can spend $100 more on an additional bottom-mounted 550-sheet input unit with the HL-4570CDWT.