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NewCom Internal 56-kbps Data/Fax Modem

NewCom Internal 56-kbps Data/Fax Modem


SUMMARY



PRO: Inexpensive, toll-free support policy includes weekends.
CON: Slow, no cross-ship replacement, free upgrade to 56-kbps standard only covers software.
$99; x2 protocol, 16-bit ISA card, 115.2-kbps PC-to-modem speed, distinctive ring, voice mail, speakerphone, VoiceView, password protection, Caller ID, QuickLink II fax/data software.

NewCom
800/563-9266
www.newcominc.com

NewCom's latest modem is one of the lowest-priced 56-kbps units we reviewed this month. However, it missed our Top 10 list due to second-rate performance; it was about a minute slower in transferring a megabyte of files (in our 33.6-kbps tests) compared to others on our chart. In addition, the company's support has some holes. While you get toll-free weekend support (which very few modem companies provide), NewCom does not offer a free replacement for defective units, nor does it guarantee a free modem swap--should that be necessary--when the 56-kbps standard is released.

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