GameStop Apologizes, Compensates Deus Ex PC Buyers

In news that'll hopefully bring this whole unpleasant fiasco to a close, GameStop CEO Paul Raines sent out the following e-mail to GameStop customers:

"Dear GameStop customer,

Earlier this week, GameStop removed a competitor's coupon from standard edition PC versions of Deus Ex: Human Revolution, a recent release by Square Enix. We were not aware that the product box would contain this competitor's offer. We regret the events surrounding this title release and that our customers were put in the middle of this issue between GameStop and Square Enix, the publisher of this game. And for this, we are truly sorry.

For your inconvenience, we would like to offer you a free $50 GameStop gift card and a Buy 2 Get 1 Free pre-owned purchase. We want to earn back your trust and confidence in the GameStop experience. Please bring in this email and your store receipt or order confirmation from GameStop.com and present it to a Game Advisor.

Sincerely,

Paul Raines

CEO, GameStop"

So there you have it -- if you were one of the folks cheated out of an OnLive coupon for an extra copy of Human Revolution, print out the above e-mail and take it to your local GameStop to try, oh just try to make the hurt go away.

[Source]

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