Troubleshoot Google Chrome Bookmark Syncing

My personal jury is still out on Google Chrome. I made the switch from Firefox a couple months ago, and while I like Chrome’s speed, features, and overall stability, I do encounter occasional glitches.

For example, I recently discovered that my bookmarks weren’t syncing between my primary desktop (the one I use at home) and my laptop (the one I use everywhere else, natch). And Chrome’s baked-in bookmark-syncing capability is, in my opinion, one of its best features. Needless to say, this was mighty annoying.

I doubled-checked both PCs to make sure syncing was properly enabled. It was. (FYI, this feature is accessible by clicking the little wrench in the upper-right corner of the Chrome window, then clicking Options, then Personal Stuff.)

Just to clarify, the non-syncing bookmarks in question were those in my bookmarks bar (which spans the top of the screen, just below the address bar). I use that religiously for my most frequently visited sites.

The solution here proved to be a quick and easy one, and not unlike rebooting a glitchy PC. Basically, I just needed to disable syncing, then re-enable it.



On my laptop--the system that wasn’t pulling in the updated bookmarks--I opened the Options tab, then clicked Personal Stuff (as described above).

Next, I clicked Stop syncing this account. After Chrome disabled that feature, the button changed to Set up sync. I clicked that, followed by OK, sync everything. It took a few minutes, but when all was said and done, my laptop’s bookmarks were up to date.

I can’t promise this fix will work for you, but it’s definitely the first thing I’d try.

Contributing Editor Rick Broida writes about business and consumer technology. Ask for help with your PC hassles at hasslefree@pcworld.com, or try the treasure trove of helpful folks in the PC World Community Forums. Sign up to have the Hassle-Free PC newsletter e-mailed to you each week.

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