Six factors for finding a new web hosting provider

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Small business owners are often completely in the dark when it comes to choosing a hosting provider. This is a major decision for your business, so make sure to consider every option before making the call. Start by taking a hard look at these six key areas:

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Support

Small business customers who are just starting out often have questions about how to access their site, how to use the host’s management tools, and other questions about the way their website is supposed to work. This is completely natural, but if your web host is difficult to get ahold of, it can make for frustrating hours or days as you try to get simple questions answered and basic startup issues resolved. A great web host support plan should make it easy to get help when you need it, offering a professional response within an hour of your inquiry – no matter when you try to contact the support staff.

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Security

With corporate website attacks and hacks now a widely reported and increasingly common phenomenon, keeping your business’s information safe is paramount. A quality web host will offer such cutting-edge security techniques as two-factor authentication, enhanced protection from DDoS attacks, and other strong data web host security technologies like routing email and control panel access through an SSL connection.

Payments

Unscrupulous web hosts like to stick you hidden fees and force you into a long-term contract that’s difficult to get out of. A reliable host will be transparent on pricing, offer shorter-term contracts, and provide numerous convenient payment options that include credit cards, wire transfer, and even bitcoin.

Uptime

With corporate website attacks and hacks now a widely reported and increasingly common phenomenon, keeping your business’s information safe is paramount. A quality web host will offer such cutting-edge security techniques as two-factor authentication, enhanced protection from DDoS attacks, and other strong data security technologies like routing email and control panel access through an SSL connection.

Scalability

“Unlimited hosting” is a myth. As a website grows, it needs more resources in the form of storage, bandwidth, and CPU power. Eventually, it should be every small business’s goal to outgrow its initial web hosting plan. A good web host should grow with you, and you shouldn’t be penalized when it’s time to move up to a higher tier of service. A quality host won’t try to sell you more than you need or require you to resubscribe with a new plan when you need more power; only pay the difference in price as you upgrade.

Ethics

Last but not least, give some thought to the sustainability and green business practices of your web host. Is it powered by dirty energy like coal? Or is it looking to the future with a sustainable energy source? If going green is part of your company’s ethics, you should weigh this factor as heavily as any other consideration. By way of example, OrangeWebsite is powered by 100 percent green, renewable energy, thanks to the company’s location in Iceland where fully sustainable geothermal hydropower is ubiquitous.

Once you take these considerations into account, you should be able to significantly narrow down your options and find the best provider for your business.

This story, "Six factors for finding a new web hosting provider" was originally published by BrandPost.

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