Top 10 Modems

SUMMARY

3Com Courier V.Everything 56K Internal PRO: Fast performer, toll-free support, terrific software bundle, unconditional free upgrade to 56K standard even if a modem swap is required. CON: Expensive, weekday support only. x2 protocol, 8-bit ISA card, 230.4-kbps PC-to-modem speed, Distinctive Ring, callback, Caller ID, RapidComm fax/data package. 3Com/U.S. Robotics 800/877-2677 www.3com.com

No modem we've seen is all things to all people, but the Courier V.Everything comes closest to that ideal. While $260 is a lot to fork out for a modem these days, this x2-based unit delivers the features that suit almost everyone's Net surfing needs. For starters, the Courier V.Everything 56K Internal is the fastest in the group. This Plug and Play unit also installed without a problem in our tests.

The Courier caters to the consumer, but it also comes with features typically found in corporate modems. In addition to standard fare such as support for Distinctive Ring and Caller ID, you get security features like callback and password-protected access to the modem itself. Still missing: SOHO features such as voice mail, speakerphone, and simultaneous voice/data operation.

The CD-ROM that comes with the V.Everything is loaded with software. Besides the capable RapidComm fax/data program, you get Stampede Remote Office and over a dozen other programs.

Most people would be satisfied with the download speed of any modem reviewed here, but those who surf the Net for a living will appreciate every kilobit per second they can squeeze out. The Courier is the fastest 56-kbps modem on the chart, sending a megabyte of data almost half a minute faster than our number one contender, IBM's 56K Modem Internet Kit.

3Com/USR's support policies include a five-year warranty, toll-free tech support, and cross-ship replacement. The company guarantees a free upgrade to the 56-kbps standard, even if it means a modem swap, and will pay shipping and handling to boot.