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Security specialist Symantec has updated its pcAnywhere remote access software, adding an encryption wizard, new authentication options, and functions to require passwords.

Version 10 of pcAnywhere aims to build on the company's past efforts to give administrators access to servers and PCs across a corporate network or the Internet. The software allows an administrator to log on to a computer remotely, identify certain types of problems, and fix them. The software includes security features and tools for speeding data transfer.

Version 10.0, released Tuesday, costs $179 per seat.

Companies with offices in multiple locations, workers who telecommute, or a congested help desk can benefit from the remote management approach, according to Symantec representatives.

Past versions of pcAnywhere came with encryption functions, Windows NT authentication, and remote callback. The new version also adds a Remote Access Perimeter Scanner for surveying networks to make sure remote hosts have properly configured security protocols.

Enhanced ISDN Support

Some new features are directed toward European customers, says David Scott, product manager for pcAnywhere at Symantec.

Symantec retooled its Integrated Services Digital Network (ISDN) support so European users can access two data channels, boosting connection performance, according to Scott.

"For an end user, performance is a key thing," he said. "You want the speed of the remote session to simulate real time as closely as possible."

A new customization feature, called a Packager application, allows for tailoring installation packages. Administrators can create install sets that should smooth the end user's experience with software installation. An administrator could, for example, set up a file transfer-only scenario, take out unnecessary protocols and remove superfluous applications, Scott says.

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