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CD Creator 5 Tangles With Win 2000

Roxio's popular Easy CD Creator 5 Platinum and Windows 2000 Professional don't always play well together: A small percentage of users have had problems, including long PC boot times and, in extreme cases, the dreaded blue screen of death.

Roxio traced the problem to a specific segment within the CD Creator program called Take Two. The application lets users back up hard drive data by copying the entire contents onto multiple CDs.

The company has issued a patch to deal with the problems. Easy CD Creator 5 Platinum owners can click the Web Checkup button in the software to automatically download and install the fix. Windows 2000 users should download the patch and follow instructions before installing the software.

If you're experiencing the long boot or hung boot problem, Roxio suggests the following:

1. Allow the system to boot if you can--it may take some time--then download the patch and follow instructions to reinstall CD Creator.
   
   
2. If your system won't boot, try disconnecting the cable to any Zip drives, or at least keep a Zip disk in the drive when you power on the system.
   
   
3. If your PC still won't boot, temporarily disconnect your CD-R or CD-RW drive's IDE cables. You can also try disconnecting all USB devices.
   
   
4. Once you've booted successfully, get the patch and reinstall CD Creator.
   
   

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