Web Savvy: Don't Call Us--Ever

What ever happended to real live customer service representatives?

1. Better Homes and Gardens: New to remodeling? No problem. Most people in the Home Talk section are looking for good advice--and finding it.

2. Home Repair Stuff: One person's no-nonsense opinions on products, plus links to FAQs, helpful articles, and more.

3. BobVila.com: Great Web site for do-it-yourselfers. Lots of discussion and expert opinion, but probably more detail than amateurs need.

4. DoItYourself.com: Topics galore, plus illustrated how-to's and animated tutorials courtesy of partner site Easy2.com.

5. Fine Homebuilding Online: The online forums are just okay, but the articles from Fine Homebuilding magazine are terrific.

Contact PC World Contributing Editor Brad Grimes at websavvy@pcworld.com.

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