Surfers Warned About 'Web Bugs'

A study conducted by Cyveillance, an Arlington, Virginia-based Web site management firm, has found a sharp increase in the number of Internet sites that use "Web bugs" to collect visitor information, leading to potential privacy concerns.

The Cyveillance study, which compared a random sample of more than 1 million Web pages collected between 1998 and 2001, found that a Web page is nearly five times more likely to host a Web bug today than in 1998. (In 1998, 0.664 percent of the sites studied contained Web bugs; in 2001, that figure rose to 3.906 percent, according to the report.)

Moreover, the study found that Web bug use is especially prevalent among companies Cyveillance identified as "top brands," perhaps signaling that the bugs have gained mainstream acceptance. In 1998, only 7.63 percent of the top brand pages contained Web bugs, but in 2001, 64.42 percent did.

Users Unaware

A Web bug is a small file, typically a graphic object such as a GIF file, that monitors browsing behavior without the user's knowledge. Usually, Web bugs cannot be detected by users, because they match the color of the page's background and are very small. Web bugs can collect information such as the computer's Internet protocol address, the time the page was viewed, and previously set cookie values.

Although the bugs are mostly used to customize and streamline a given user's experience, the fact that users are unaware of their presence also gives rise to privacy concerns, according to the study.

The report further claimed that a Web bug's ability to collect cookie value information is the most distressing to users, because cookies contain data that can be used to conduct detailed personal and behavioral profiling.

"The results of this study emphasize what we're seeing every day: Companies want to earn and retain the trust of their customers, and an association with Web bugs has the potential to seriously undermine those efforts," says Panos Anastassiadis, Cyveillance's president and chief executive officer, in a statement.

Editor's Note: PCWorld.com uses Web bug technology to capture basic information about a site visitor's setup, including browser name and version number, and the size of the browser window. Absolutely no personal information (such as a user name) is captured. Furthermore, DoubleClick, our ad-serving partner, sometimes uses Web bugs to ensure proper rotation of ads, but again, no personal information is ever captured.