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Bugs and Fixes
Bugs and Fixes
Contributing Editor Stuart J. Johnston advises you on how to fix the latest problems affecting your operating system, your browser, your other software, and your hardware.
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Bugs & Fixes: Save Your PC From Virus Attacks

Protect your PC against the latest viruses afflicting Outlook, Outlook Express.

Stuart J. Johnston

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Do you think your PC's peril is increasing these days? You're right. Last year, the number of reported security threats (including viruses) more than doubled, according to the Computer Emergency Response Team Coordination Center at Carnegie Mellon University. Now more than ever you need to stay on top of virus updates. Here are the facts about two of the thorniest new attacks.

With PCs running either Internet Explorer 5.01 or 5.5, the nastiest new virus exploits a hole in Outlook and Outlook Express. Dubbed W32.Klez.E, this worm emerges when you view an infected e-mail message in the preview window. Like other worms, W32.Klez.E sends copies of itself to everyone in your address book.

There's more: On the sixth of every month, for example, W32.Klez.E tries to overwrite every file on your hard disk that has one of the following extensions: .txt, .htm, .html, .wab, .doc, .xls, .jpg, .cpp, .c, .pas, .mpg, .mpeg, .bak, or .mp3. To be extra mean, if it's January or July, it overwrites all the files on your hard drive.

You can avoid contracting the virus through your preview window by disabling the Preview Pane function, but the worm will still infect your PC if you open the message. (To turn off the preview pane, Outlook users need to select View and click Preview Pane; Outlook Express users must choose View, Layout, and uncheck " Show Preview Pane.")

See Microsoft's patch, Symantec's disinfection instructions, or McAfee's remedy.

Bad Grammar: A Bad Sign

The second worm, called "ZaCker" and also known as W32.Maldal.d@mm, comes as a file attachment in an e-mail with a relatively benign-sounding subject line---normally the name of someone's computer. But the message body is likely to be fraught with grammar mistakes, such as "I wish you like it" and "What women wants." This worm affects Outlook only.

As soon as you click the attached file, ZaCker may try to overwrite or delete key system files. So next time you start your PC, you may receive an error message telling you that the Win.com file is missing, indicating that it's time to reinstall Windows. Meanwhile, in typical worm fashion, ZaCker has e-mailed itself to everyone in your address book and attempted to delete your antivirus software.

If you're a McAfee antivirus user, any virus definition file numbered 4179 or higher will protect you. McAfee's instructions explain how to disinfect your computer. Norton Anti-Virus subscribers are safe from ZaCker if they have virus definitions dated December 29, 2001, or later. Read Symantec's advisory.

Stuart J. Johnston is a contributing editor for PC World.
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