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Palm Replaces Faulty PDA Cradles

If you own a Palm M500 or M505 PDA, you should know that the company is replacing the HotSync cradles for certain units. When users place the PDAs into the cradles, reports Palm, any electrostatic discharge that results can prevent proper syncing. Palm says that it has fixed the problem. If your cradle has a sticker with an "E" or an "H" on the bottom, you already have the newer unit with enhanced static discharge protection. Otherwise, Palm's site has cradle replacement details.

Palm denies that defects in the original cradles have any connection to reports of damaged serial ports on some users' PCs--an alleged association led to a proposed class action lawsuit filed against Palm last year.

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