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Do you ever wonder if your PC was manufactured in Roswell, New Mexico? If it had been, that would explain an awful lot--such as all those close encounters with paranormal crashes, extraterrestrial error messages, and strange hardware phenomena. They're enough to leave even the most rational PC user ranting about insidious conspiracies.

That's where we come in--the problem-solving team of software wizard and Home Office columnist Steve Bass, and hardware maven and Hardware Tips host Kirk Steers. Our mission: to solve the mysterious glitches and techno-riddles that can cause your work to grind to a halt. Call us the PC Repairmen in Black.

For this, our second annual troubleshooting extravaganza, we scoured the Web, polled PC World readers, and grappled with our own PCs to find the most aggravating, inexplicable errors. Then we looked for clues and came up with ways to eradicate these pesky PC problems. So when computing disaster strikes, don't get paranoid. Start troubleshooting--with our help.

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