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Web Savvy: Finally, Real Relief From Spam

One Web service and a little common sense give peace of mind.

Brad Grimes

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Gimme Advice: Confirm Those Hotel Reservations

In May I used this space to tout Expedia.com for hotel deals. Since then, my family and friends have used Expedia seven times to book rooms. Four of those times resulted in problems. Most were small (wrong number of rooms, wrong number of nights). But in one case, friends I was traveling with didn't have a room at all. It seems problems arise in the communication between Expedia and hotels.

In the end, Expedia took good care of my friends, and I still swear by its service. My advice? Use Expedia and other travel sites to book hotel rooms--the special rates are tremendous. But when that's done, call the hotel itself to confirm.

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