Answer Line: Create a Start-Up Floppy for Windows 2000 and XP

Windows XP lacks the start-up disk feature of earlier Windows versions. How do I create a bootable floppy I can use if XP fails to boot?

Brian Kramp, Provo, Utah

Windows 9 x and Me let you create a floppy disk you can use to start your system in case anything goes wrong with your hard drive. The start-up disk boots your PC into MS-DOS and contains various diagnostic and repair tools.

Windows 2000 and XP take a different approach to booting in PC emergencies than 9 x and Me do. Some of their solutions don't even require a floppy. For instance, if Windows 2000 or XP hangs while loading, simply reboot and press F8 as your PC begins to reload the operating system to see a menu of boot options (you may have to press F8 twice to get the full menu). Your best option for restoring your PC is probably to select Last Known Good Configuration. If this choice doesn't work, try selecting Safe Mode. Keep in mind that your mouse won't work on this menu; you must use your keyboard's arrow keys.

Such nonfloppy restoration methods rely on Windows itself, however. If Windows won't even start to boot, you'll need a boot disk. Here's how to make one:

Start with a blank, formatted floppy disk. It may seem counterintuitive, but this disk shouldn't be bootable. If you need to format a floppy, simply insert the disk into its drive, double-click My Computer, right-click the floppy drive icon, select Format, and then click Start.

Next, open your C: drive in Windows Explorer. If Explorer displays a warning, click Show the contents of this folder. To display the particular files you need, select Tools, Folder Options, then click the View tab. Make sure Show hidden files and folders is selected, and uncheck Hide protected operating system files (Recommended). At the warning, click Yes, then OK.

Copy the files boot.ini, ntdetect.com, and ntldr to your floppy. Remove the disk, open the write-protect switch in its bottom-left corner, and label the floppy "Boot Disk." Return to the Folder Options dialog box and recheck Hide protected operating system files and folders (Recommended).

Place this floppy in the drive and reboot your system. Your PC will bypass the basic boot files on your hard drive, but it will otherwise load Windows normally.