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Technology's Most (and Least) Reliable Brands

Which companies can you trust? We asked 60,000 PC World readers--and they told us about their experiences with PCs, printers, cameras, routers, and more.

Jeff Bertolucci

Thursday, November 29, 2007 10:00 PM PST
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MP3 Players: The iPod Remains the Player to Beat

Click to view full-size chart.

Not surprisingly, iPod users gave Apple high marks for making the product easy to use. The iPod's simple, elegant, and intuitive design may color the overall good feeling users have about the reliability of the devices. That may also cast a bad light on competing players: Users of almost all non-iPod players had complaints about the ease of use of their devices. But readers had some nice things to say about iPod competitors, too. For example, relatively few users of Toshiba and Sony MP3 players reported having technical problems over the lifetime of their products.


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