Who is Anonymous? It's you, the IT pro, who shares true experiences from the job. Since 2005, the many Anonymous writers have entertained and commiserated with peers through stories of personal blunders, coping with poor managers, trying to communicate with users, and resolving tech problems. Submit your story, and if we publish it in the Off the Record blog we'll send you a $50 American Express gift cheque -- and, of course, keep you Anonymous. (Note that by submitting a story to InfoWorld, you give InfoWorld Media Group, its affiliates, and licensees the right to republish this material in any medium in any language. You retain the copyright to your work and may also publish it without restriction.)

Data Center Don't: Unplug First, Ask Questions Later

An IT pro is tasked with looking into unused servers, but ends up creating a whole different set of problems for the network team.

Bugged Out by Pests and Printers

As one on-call technician discovers, appearances can be deceiving when you're making on-site repairs

Errant Out Of Office Email: Don't Let This Happen to You

A techie closes down the email account of a laid-off company employee -- and an overlooked detail creates a PR nightmare.