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Data Center Don't: Unplug First, Ask Questions Later

An IT pro is tasked with looking into unused servers, but ends up creating a whole different set of problems for the network team.

Bugged Out by Pests and Printers

As one on-call technician discovers, appearances can be deceiving when you're making on-site repairs

Errant Out Of Office Email: Don't Let This Happen to You

A techie closes down the email account of a laid-off company employee -- and an overlooked detail creates a PR nightmare.