Bill SnyderColumnist, CIO

San Francisco journalist Bill Snyder writes frequently about business and technology. He writes the Tech's Bottom Line blog for InfoWorld, and his work appears regularly in CIO.com and the publications of Stanford's Graduate School of Business and the Haas School of Business at the University of California at Berkeley. He welcomes your comments and suggestions.

windows 10

How to fix Microsoft's latest Windows 10 update blunder: nuked Office templates

Microsoft pushed out yet another problematic Windows 10 update, and it erases customizations made to the 'normal' template in Word 2016.

samsung js9500 curved suhd tv 2

How to pay less for TV service, but get much more

Why continue to pay for cable or satellite TV options you never use? This eight-step strategy can help you significantly reduce your TV bill without giving up the services you really want.

Christmas lights smartphone

No, Christmas lights won't slow down your Wi-Fi — but these gadgets will

A silly story about Christmas lights slowing Wi-Fi to a crawl went viral, and though holiday decorations aren't likely to cripple your signal, a few common household gadgets very well could.

Broadband

Google Fiber competition makes AT&T cut cost of gigabit service in some areas

In locations where Google offers its high-speed gigabit Internet service, AT&T's prices are competitive, but the company charges an extra $40 a month in cities where consumers have little or no choice of providers.

Dell Latitude E7440

Three can't-miss deals on Intel 'Haswell' PCs

As the holiday season approaches, PC makers are starting to clear their shelves. Here are three must-see deals on PCs you can score if you act fast.

User beware -- that mobile app could be spying on you

A recent study of the 400 most popular iOS and Android apps reveals that nearly all free apps collect users' personal data.

When tech innovations bite users in the butt

Tech giants like Apple, Google, and Microsoft have an obligation to make technical changes tolerable for those who pay the bills.

Twitter's Fake Followers: Influence For Sale

From Lady Gaga to Obama, paid tweets and inflated followings game online reputations and call the whole system into question.

T-Mobile, MetroPCS Offer New Unlimited Data Plans: Pros and Cons

Competition is forcing some carriers to offer cheaper wireless plans. It's about time! But if you want to save some money, you've got to do your homework.

Microsoft Surface Fuels Fear and Loathing in PC Land

Tough talk about Microsoft's upcoming tablet is the latest sign of a PC industry in panic mode.

Google+: The Social Network Without Passion

While its usage is low, it's not quite the ghost town some claim, and there's a deeper story behind the numbers.

Should You Pay $99 to Have Microsoft Remove Bloatware from Your PC?

PC makers lard up their machines with all sorts of trial programs you would never want. Now Microsoft is offering to get rid of it, for a fee. But it seems crazy to pay someone to remove software you never wanted in the first place.

Reports of Intel's Death are Wildly Exaggerated

The ARM/Apple tsunami is gaining strength, but anyone who thinks it will swamp Wintel anytime soon is badly mistaken.

It's True: iPads are Starting to Replace Business PCs

Business interest in the iPad is increasing, as Android slips and Dell, HP, and RIM are irrelevant.

Check Forgery: It Can Happen to You

Want to hack someone's bank account?