Bill SnyderColumnist, CIO

San Francisco journalist Bill Snyder writes frequently about business and technology. He writes the Tech's Bottom Line blog for InfoWorld, and his work appears regularly in and the publications of Stanford's Graduate School of Business and the Haas School of Business at the University of California at Berkeley. He welcomes your comments and suggestions.

The Real Truth About Broadband Speeds

Suppose you went to the supermarket to buy a pound of steak for dinner and when you got home you noticed that the package seemed very light.

Will the National Broadband Plan Go the Way of Healthcare Reform?

Special interests are already undermining the National Broadband Plan and the FCC's vagueness on implementation is playing into their hands -- Web users must act now.

Online Taxes: Three Ways to Stay Out of Trouble

The Internet can simplify doing your taxes -- but can't replace good judgment. Here's a look at your main online tax software choices and key issues to keep in mind.

Online Gripes: Why You Should Call First, Tweet Later

When a company fails to deliver the goods or services you've paid for, social networking sites and tools amplify your complaint to a much larger audience, but they're not always effective.

Tech's Top 5 Patent Battles — Before Apple vs. HTC

A look back at five of Silicon Valley's most famous patent cases, from the graphical user interface to the BlackBerry.

Get Tough With Your Users to Protect Your Network

Your company's biggest security threat is probably on your payroll. Here's how to keep your workers from destroying your business.

Best Bling for the Home Office

A starter list of productivity products for the ultimate home office.

In Defense of Microsoft

Former Microsoft VP Dick Brass calls his former employer "a clumsy, uncompetitive innovator." But where would we be without Microsoft?

Microsoft Could Make the iPad a Great Business Tool

iWork is too weak for real work, but if Microsoft brings Office to iPad, we'll really be in business.

Apple Blows Chance to Push AT&T on 3G Failings

Monday's earnings call would have been a good forum to prod AT&T to improve its annoyingly anemic 3G network, but instead Chief Operating Officer Tim Cook punted.

Hey Conservatives: Net Neutrality Is Your Issue, Too

Letting the big ISPs impose discriminatory pricing would stifle innovation, cripple content providers, and ultimately damage the broader economy.

Much Ado About Firefox 3.6, But IE 8 Still Stronger in Key Areas

The Mozilla train is still chugging along, but for business, IE may be the better choice.

Apple Tablet Won't Mean Business

If you run a small business and want to avoid wasting money and brain cells on superfluous technology, forgot about the iSlate.

Don't Fall for the Google Nexus One Bait-and-Switch

Unwary consumers will be stuck with a crummy network and terrible tech support -- and a jaw-dropping $550 fee to escape.


Three Alternatives to Office 2010

Why spend $279 on Microsoft's behemoth Office 2010 suite when you can get a slick, lightning fast alternative for less than one-third of the price?