Clarkdale Volkswagen, a leading car dealership in the city of Vancouver, is about to celebrate its 50th year in business. It goes without saying that an IT strategy was not in place when the dealership opened its doors in 1960, and the company's technology infrastructure has grown in an ad-hoc way over the years. To bring order to the chaos and streamline operations, Clarkdale called in Computer Troubleshooters Canada.
Clarkdale VW's last major IT overhaul was in 2003, but the outdated POP3 e-mail and decentralized network of desktop PC offered little communication between departments the 65 employees, made backups a sporadic hassle, and kept IT costs high by requiring excessive labor to maintain. Clarkdale was ready to hire a full-time IT person to manage this mess, but knew it would mean taking a big hit to the payroll budget. Computer Troubleshooters recommended a virtualization makeover to simplify the company's tech infrastructure and eliminate the need for full-time IT staff.
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