Chris KanaracusIDG News Service

Chris Kanaracus covers enterprise software and general technology breaking news for the IDG News Service.

PCWorld News

Oracle buys LiveLOOK for co-browsing technology

The deal follows Salesforce.com's rollout of SOS, a help feature inspired by Amazon's Mayday

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Oracle claims second-largest SaaS vendor title, while Q4 profits slip

Oracle's hardware business showed a slight gain in the quarter

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Unit4 plots growth plans with cloud ERP and mobile apps

The company will emphasize development around its Agresso cloud ERP software

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Oregon closer to suing Oracle over Obamacare website woes

The state is playing the blame game, according to Oracle

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Report: Oracle in talks to buy hospitality tech vendor Micros for more than $5 billion

Micros' products would likely be aligned with Oracle's sales, marketing and support software lines

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Salesforce takes a shot at Zendesk, Freshdesk with Desk.com upgrade

Desk.com customers can 'grow' along with Salesforce.com, unlike rivals, according to an executive

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Attensity Q makes it easier for businesses to drink from the Twitter firehose

But social media monitoring's value has limitations, according to one analyst

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Priceline will eat up OpenTable for a $2.6 billion tab

The companies share the same customers, Priceline CEO says

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Large SAP customers are eager to enter the cloud, survey finds

But security and integration concerns over cloud services linger, according to the study

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WibiData launches big-data platform for personalized retail

WibiRetail represents the new wave of applications that take advantage of Hadoop

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Mobile app data collection poses risks for enterprises, Gartner says

Consumer data collected through mobile devices should be considered a full 'citizen' of companies' data infrastructure

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Oracle CEO Larry Ellison wades into the in-memory database wars

Oracle's in-memory option takes advantage of the core platform's maturity, according to an executive

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Salesforce.com CRM update focuses on flexibility and mobility

The Summer '14 release is set for launch later this month

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SAP after Sapphire: A look ahead

There's plenty for customers to chew on following SAP's big user conference

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SAP going full steam ahead on Hana, the cloud and 'simple' software

Many pledges to customers are made, but much work remains for SAP