Chris KanaracusU.S. Correspondent, IDG News Service

Chris Kanaracus covers enterprise software and general technology breaking news for the IDG News Service, and is based in Boston.

PCWorld News

Oracle E-Business Suite upgrade points to its Fusion dilemma

A slew of upgrades in E-Business Suite 12.2.4 makes the question of adopting Fusion Applications more difficult, one analyst says

PCWorld News

SAP makes it cheaper, easier for customers to use Hana in certain scenarios

The move signals that competition has truly arrived in the in-memory database market, says one observer

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Former exec says HP 'bungled' the Autonomy acquisition, alleges cover-up

An HP spokesperson calls ex-Autonomy CFO Sushovan Hussain's statements 'preposterous'

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Oracle slaps Oregon with a lawsuit over troubled Obamacare website

Oracle blames 'bureaucratic dysfunction' for the disastrous Cover Oregon project

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Bar exam software snafu sparks multiple lawsuits

Test-takers suffered 'severe emotional distress' from ExamSoft's system issues, according to one class action suit

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Some SAP customers scratching their heads over how to use Hana, survey finds

The Americas' SAP Users' Group survey also found that most Hana purchases are for running Business Warehouse, not the Business Suite

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IBM's 'click to buy' consulting services look beyond just IT

The services also give IBM a low-cost way to expand the reach of its sales arm, according to one analyst

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Lawsuit against NetSuite over 'manifestly unusable' software set to be dismissed

It's far more preferable to avoid going to court altogether when you've got a problem with your vendor, one analyst says

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Oracle issues fix for Java update that crippled some web apps

A work-around is available for users who are unable to apply Java upgrades, Oracle says

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Salesforce.com sees the future of customer support in video

It's adding templates, analytics and other features to its Desk.com support application

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Hewlett-Packard slams ex-Autonomy exec, says it will sue

Former Autonomy CFO Sushovan Hussain's attempt to block a shareholder lawsuit settlement is ''ludicrous," HP says

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Microsoft continues global CRM expansion in battle against Salesforce.com

The company is targeting growth markets, according to one analyst

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Oregon's move from Oracle-developed site to Healthcare.gov on track, official says

The news comes as the state continues mulling a lawsuit against Oracle over its work on Cover Oregon

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Some SAP users remain unhappy with pricier Enterprise Support

SAP must do a better job of educating customers on the service's benefits over Standard Support, a user group says

PCWorld News

SAP ties up with Apigee for API management

Apigee's platform will serve as a middleman between SAP systems and mobile apps