When the first responders at Georgia-based National EMS go to work, they save lives. They also produce a mountain of paperwork, all of which must be accurately managed and securely stored for a minimum of seven years. The storage of all these documents was a monumental task, requiring the company to use a large warehouse space to store it all. And the labor hours wasted in storing and managing it all, and retrieving documents as needed, was overwhelming the 12-person office staff.
To get all this paperwork under control, National EMS called Computer Troubleshooters NRD. We assessed the company's current infrastructure and came up with a solution that simplifies the process of managing all this documentation while meeting the stringent requirements of the Health Insurance Privacy and Portability Act and other government regulations.
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