A survey of more than 4,000 mobile-device users and IT professionals shows wildly abundant use of mobile devices, but profound concerns about security and how employee-owned devices ought to be used for business purposes.
According to the "Trusted Mobility Index," a survey Juniper Networks undertook to explore the ongoing mobile experience in the U.S., United Kingdom, Germany, China and Japan, mobile-device users on average own three mobile devices, whether they be smartphones, tablets, e-readers or portable video game systems. Eighteen percent of the survey respondents say they own five devices. About three-quarters of respondents are already using some of their mobile devices for sensitive applications, such as online banking and medical information. But the survey reveals considerable anxiety and even confusion about security, and where they should be looking for help or handling of security incidents.