Gone are the days when running a small business meant outfitting each worker with a desktop PC, then loading up each one with individually licensed software. Thanks to services that live on the Internet, there's a swifter way to empower workers with productivity and communication tools.
Google and Microsoft are the major players in so-called "cloud" suites designed for a mobile, always-online workforce. The flexibility, portability, and low maintenance of their services appeal to a growing number of small businesses. In a best-case scenario, either Google Apps for Business or Microsoft Office 365 can improve productivity and reduce such costs as software licenses and paid IT help. Both packages include e-mail, calendars, live chat, word processing, spreadsheets, presentations, collaborative editing, and much more.