Eric BerridgeComputerworld

Eric Berridge is the co-founder and CEO of Bluewolf, a global consulting agency. In 2000, at the peak of the dot-com bust, Bluewolf was born.

Fourteen years later, Bluewolf is the longest standing professional services agency solely focused on the Salesforce platform. As CEO, Eric drives the strategic direction of the firm, working with his executives and their teams to deliver extraordinary customer moments.

Berridge also pioneered the concept of customer obsession — a whole-of-company approach to knowing what customers want before they know they want it. Bluewolf’s three-pronged strategy for building an agile, customer-obsessed company has helped thousands of organizations globally to get closer to their customers and drive profitable growth.

The opinions expressed in this blog are those of Eric Berridge and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.

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