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Top 10 fixes for common PC problems: The best of PCWorld's Answer Line

From backups to BSODs, Lincoln Spector lists the top 10 tips he's gathered from the past two years of Answer Line letters.

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You've fallen for a scam! Now what?

We all make mistakes. Here's what you need to do after realizing that you have been had, and keep those mistakes from costing you.

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Troubleshoot a dead Internet connection

Can’t get an Internet connection? Follow these steps to find the problem.

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Can your ISP read what you send over Facebook?

Your Internet service provider knows an awful lot about you. But when you’re on Facebook, your ISP is the least of your privacy worries.

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Save power: Don’t run your PC 24/7

Why waste electricity? Sleep, hibernate, or shut down your PC when you don’t need it.

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Upgrade Windows 7 Starter to something better

Windows 7 Starter was an intentionally crippled operating system. Fortunately, you don’t have to keep it.

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Save your Word configurations

You put a lot of work into configuring Microsoft Word to your liking. Here’s how to protect those settings.

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What you need to know about libraries

They used to call it data, but libraries is a friendlier word. Here’s what you need to know about how Windows stores documents, music, pictures, and videos.

Upgrade from XP to Windows 7

You know you can’t keep using Windows XP. Here’s what you need to know about keeping your PC while upgrading the operating system.

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Get the most from the Windows 8.1 Apps screen

You’re not stuck with the Start screen. Windows 8.1 has a better way to access your programs.

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When Tech Support calls you

Out of the blue, someone calls and tells you your computer is infected or has a problem. Maybe they claim to be from Microsoft. Here’s what you should do.

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Why you can trust free software (or at least some of it)

Most people expect to be paid for their work. So how come there’s so much free software out there? What’s the catch?

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How to recover deleted files

Those were on your PC, but they’re not there anymore. Here’s how to get them back.

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Update to the 8.1 Update

Everything you need to know about moving to the new Update for Windows 8.1.

How to install Ubuntu and keep Windows

There are three ways to have your Ubuntu and keep Windows, too.