James R. Miller has a new computer and will be donating his old one. He asked for advice about preparing his old PC for the transition.
Richard Howell replaced an old computer with a Windows 8 laptop. His mail provider only supports the POP email protocol, which Windows 8's email program doesn't support. What's he to do?
Davikokar launched a program even though Norton warned that it was a Trojan. A subsequent hard drive scan revealed nothing bad. Davikokar then asked the Antivirus & Security Software forum if Norton had given a false positive?
Lyman E Bertsch needs to run an application on a relative's computer. Installing the program isn't an option. Can Lyman run the program off a flash drive?
Ankush khandelwal asked about compatibility issues between files created in different versions of Microsoft Office--specifically the big changes in file format that came with Office 2007.
Pete Wells' aging computer doesn't support Aero. Should he upgrade his graphics card?
Trinu, who keeps sensitive data inside AES-encrypted .zip archives, asked the Answer Line forum about the advantages and disadvantages of switching to TrueCrypt.
Panasonic's high-end 55-inch plasma set offers very good performance and all the latest features. However, its remote is sub-par, and you can find comparable picture quality for much less.
C. Corder asked me to recommend a program to help him find duplicate photos.
The iLivid installation routine put several unwanted programs on Threaddy's computer. Why didn't Norton block the program as malware?
Charles Johnson has a "nagging worry" about all those important messages stored in Gmail. He asked if there's a way to back them up locally to his hard drive.