Marc FerrantiEditor in Chief , IDG News Service

Marc Ferranti is the editor in chief of the IDG News Service, and is based in New York.

ServiceNow user interface

ServiceNow taps AI to automate everyday workflows

ServiceNow is bringing enhanced machine-learning capabilities to its Now Platform for business process automation, strengthening its base in IT management while making further inroads into other areas of the enterprise.

Donald Trump

The top 10 tech stories of 2016: Post-PC, post-reality

Evolution inevitably entails the creation of new problems, and the big tech stories of the year show that this goes for IT just like anything else.

IBM's Watson offices on Astor Place, New York City

ZoneSavvy taps big data to help SMBs find best sites for businesses

Location, location, location: As the old joke goes, those are the three keys to business success. Now, with big data analysis, corporations can be smarter than ever before about where to open up new offices or businesses.

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IBM's Watson IoT hits the skies with Aerialtronics drone deal

AI-powered drones soon will be everywhere, monitoring crowds at major events, checking out traffic patterns on busy roads, surveying disaster sites and inspecting airplanes.

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Microsoft wins appeal over U.S. government access to emails held overseas

A U.S. appeals court has quashed a search warrant that would have required Microsoft to disclose contents of emails stored on a server in Ireland.

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Slow growth ahead for IT spending, Gartner says

The days of go-go, double-digit growth for tech are long gone and do not appear to be on the way back anytime soon.

Fast Founder Labs CEO Hilary Mason.

Data scientist Hilary Mason wants to show you the (near) future

Fast Forward Labs is a startup founded to help companies innovate and compete using what founder and CEO Hilary Mason calls "recently possible" machine intelligence techniques and technology.

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IBM adds to Watson IoT arsenal with new APIs, 'experience centers'

Strengthening its push into the Internet of Things, IBM is making a range of application programming interfaces (APIs) available through its Watson IoT unit and opening up new facilities for the group.

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Top 10 tech stories 2015: Transformation and transition

Cloud and mobile computing have created an imperative for the tech world: Change or fail. Here, are the IDG News Service's picks for the top 10 tech stories of 2015.

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Digital transformation spurs tech M&A to close in on record

The digital transformation of business via cloud, mobile and big data technology is fueling IT mergers and acquisitions, which are set to rocket past the record level hit back in 2000 when the dot-com era crested.

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Drone registration recommendations handed to FAA

A mandatory consumer drone registration system looks set to be in force before the end of the year after an industry task force delivered its proposals for the system on Saturday.

Microsoft's flagship Fifth Avenue New York store sports a two-story video tower.

Microsoft's flagship New York retail store opens on Surface Book's launch day

Six years after stepping into the retail market with smaller mall outlets, Microsoft is literally taking the wraps off its flagship store on Manhattan's Fifth Avenue on Monday, the same day as the general release of its Surface Pro 4 and Surface Book.

Aerosense drone

U.S. will require registration process for drones

The U.S. Dept. of Transportation said Monday that it will form a task force to come up with a registration process for drones.

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Software a winner as VC market heads to biggest year since dot-com era

Venture capitalists are investing more money in private companies than at any time since the dot-com bust, with software companies grabbing the biggest slice of the pie.

IBM's Watson Analytics platform offers a Weather Company 'Expert Storybook' data model

IBM's Watson Analytics offers new data discovery tools for everyday business users

If you're trying to figure out an optimal fantasy baseball lineup, how an unusually cool summer affected beer sales, or what Twitter users can tell you about why your company's stock price tanked, then IBM's Watson Analytics team has something new for you.